Your satisfaction is our number one priority. You can purchase with confidence with our easy returns, warranties, and repair.
- ● You may return product(s) for any reason within 30 days of receipt.
- ● 8PM SHOP will be responsible for return shipping unless it is buyer’s remorse returns.
- ● Returned merchandise should be in the same condition as when you received it, unused, undamaged, saleable, with original tags and packaging (if applicable).
- ● Any items that are marked “Final Sale” and “Used” cannot be returned.
- ● We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 30 days of purchase.
- ● Returns will be refunded within 2-4 days after receipt.
- ● Custom fit product returns are subject to 20% restocking fee.
- ● Customized products, including logo, pattern, and design-your-own products are not returnable.
Will I have to pay a restocking fee?
Can I exchange an item?
Who pays for return shipping costs?
What should I do if I received the wrong item?
“Large Print” Disclosures
8PM SHOP may issue a refund in good faith prior to receiving the returned item. We reserve the right to rescind such refunds if the item fails inspection upon arrival.
8PM SHOP will not compensate for damages incurred during product installation or use, nor reimburse labor charges or installation fees, under any circumstances.